We had occasion to work with Sara on our very own dream vacation which included four cruise segments, multi-day stays in Paris and London covering a total of 52 days. This was a complicated itinerary that Sara put together which also required transfers by train and private car, all prepaid so we did not have to worry about money other than tips. Everything worked exactly as planned. She even gave us a spreadsheet showing all the details, names, addresses, telephone numbers, what was paid and when, emergency numbers, etc. Every element, every step of the trip was was planned out, checked and verified. That we are pleased with her service is a real understatement. The vacation was a no stress, one-of-a-kind total success and of course - we really enjoyed ourselves!
~ John A., Glen Arm, MD
Sara Perkins was very helpful, very professional, and courteous.
~Carroll M., Abingdon, MD
Carole Novak did an excellent job in arranging our travel. Her timely updates before we departed kept us up-to-date and well prepared for our trip. Carole has taken excellent care of us many times. We are grateful for her assistance and she has often been able to get us a better deal.
What an excellent and dedicated agent!
~ James J., Bel Air, MD
Beth was GREAT!! We had some issues with one of our travel partners at the last minute, but Beth worked it out. I am still talking about my experience!! I am recommending Beth to friends and family, she REALLY worked with my group and I am very appreciative of her professionalism, calmness and customer service. She is a great asset to CruiseOne. I can’t wait to go on my next trip and I will use Beth to get me there.
~ Jeanene F., Baltimore, MD
Our vacation was wonderful. I have always been very satisfied with Sara and her Dreams Vacation team. I would and always recommend this company as always. Our vacation was wonderful, as usual.I have always been very happy with Sara Perkins and her staff at Dream Vacation. I have recommended others and they have been very happy also.
Thanks Again Sara Perkins and staff at Dream Vacations.
~ Janice G., Baltimore, MD
Sara Perkins has been very helpful, delightful, and informative. When she says she is going to find an answer, get us special information or get in touch by a certain time she has never failed me. A very pleasant, efficient, and knowledgeable agent.
~ Linda W., Forest Hill, MD
Carole Novak is a very caring, thoughtful, calm, and knowledgeable travel agent. I trust her completely to answer all of my questions.
~ Annabelle T., Bel Air, MD
Beth is wonderful to work with. She has a feel for her clients needs and expectations. I would highly recommend her to anyone looking for a vacation or getaway. Beth at CruiseOne is very knowledgeable and a pleasure to deal with. She truly understands her clients needs and expectations. I won’t’ use anyone else for my travel needs and highly recommend her to all of my family and friends!
~ Joy O, Baltimore, MD
Carole was very helpful. She did a great job!
~ Lorrie S., Bel Air, MD
Our vacation specialist, Sue Reike, is professional and knowledgeable.
~ David W., Forest Hill, MD
Sara made our first cruise experience amazing. She had taken care of all the little details in a very professional and friendly manner. With her knowledge and experience it was no trouble at all for her to answer my million in one questions. Even after our cruise was booked Sara continued to make sure that we were taken care of and made the most out of our trip with her great advice. Thank you, Sara and Cruise One for making this such a wonderful experience and adding cruising as another way for our family to vacation.
~ Jessica L., Laurel, MD
Carol as usual, was very helpful thru the entire process. She even went to bat for us to obtain extra OBC. I recommend her services highly
~ Howard R., Burtlington, NJ
Sara Perkin is "AWESOME"!!!
~ Vanessa L., Owings Mills, MD
I appreciated the updates and reminders from Carole about my recent cruise. It made the planning easy and provided valuable information. Thanks
~ Carol S., Parkersburg, WV
Sara Perkins is the best! Very helpful, very professional, always works in the best interest of the traveler!
~ Deanna P., Bel Air, MD
Carole has always been excellent in planning our vacations. She gives helpful information and tips to make our vacation awesome. Always available to answer questions in a timely manner. She gets a 10 which is the highest praise on all the trips, she helped me with in the past. I would always use her in planning any vacations that I would be interested in planning. I recommend her to other family and friends in any travel plans they might have. Thank you.
~Doreen S., Glen Burnie, MD
Sarah Perkins did an excellent job organizing 9 of us to cruise together. We are looking forward to working with you again. Sarah Perkins was a delight to work with. She was very informative and helpful. We would definitely consider working with Sarah on future vacations.
~ Constance P., Abingdon, MD
Carole is great and we enjoyed working with her.
Our travel specialist, Carole, was fantastic. Her experience, knowledge, and desire to make our vacation a forever lasting memory made the difference. We’ve already booked our next vacation and look forward to many more with Dream Vacations.
~Bryan F., Fallston, MD
We appreciate Sara coordinating all the aspects of our Cruise!
~ Charles Traugott, E., IL
Beth Olcott is super at her job!
~ David W., Baltimore, MD
Thank you Beth! We had a fantastic time!
~ David M, Nottingham, MD
Sue provided lot of info about our destinations so we could plan accordingly. Having the info ahead of time helped a lot.
Sue was truly interested in us planning the perfect vacation and provided lots of help. Thanks Sue!
~ Karen R., Baltimore, MD
My vacation specialist was very knowledgeable and a pleasure to work with.
I have been on 14 cruises to date. I would highly recommend Beth Olcott for anyone’s vacation needs. She’s da bomb!!!!
~ Joy P., Forest Hill, MD
We use Carole as our travel agent and love her. I have recommended her to both family and friends. Just want to tell you on Travel Agent Day, that Carole is a keeper!!
~Marcia H., Cockeysville, MD
Carole Novak’s knowledge and service turned our cruise into an unforgettable vacation! She answered all of our questions and gave us great advice. We always wanted to visit St. Lucia, but didn’t know what to do when we docked there. She arranged A Day At A Resort for us. It was spectacular...the highlight of our vacation.
When you plan a vacation to a place you’ve never been to, you need a professional who will listen to your expectations/questions. You rely on their experience and knowledge. Carole goes above and beyond because she really cares about you! We wouldn’t travel without her!
~ Marilyn E., Havre De Grace, MD
Sara, WOW! Terri & I returned from our cruise last Thursday, what an amazing vacation. We were more than pleased with the whole vacation, Bermuda was beautiful. We both said this was the best vacation we had ever been on. We are already discussing our next trip. I’m pushing for next January so we can invite our kids while they are on Christmas break. Terri & I are going with or without. We received the cupcakes you sent, saved them for when we got home, delicious! Looking forward to our next cruise.
Thank you again,
~ Todd & Terri C, Glen Burnie, MD
Beth Olcott is awesome! My family and I have booked through Beth a few times and are always happy with her service and ability to find us a great value.
~ Andrea R., Baltimore, MD
We had a wonderful time. My cousin and I got caught up with each other and had a blast on the Zip-Line. With each experience being different and new I think I got spoiled with Royal Caribbean. Over all though we enjoyed our time together and would not have traded a moment.
Sara and her team are just great. They give you their expert advice and tips in some instances that you don’t even consider. They are with you every step of the way to make sure you have everything you need and will have a wonderful vacation. We haven’t had a bad experience since my family has traveled with Dream Vacations.
~ Laura J., Kennett Square, PA
Beth was very good in organizing this cruise. Sent reminders when payments and/or excursions had to be ordered. Was helpful in pre and post transportation and hotel reservations. Can’t wait for her to setup next years cruise.
~ Andrew G., Baltimore, MD
I can’t put into words how awesome our vacation was! Dream vacations did a WONDERFUL job! I have recommended them to family and friends. I look forward to using them again! Thank you for helping me make my dream vacation come true!!!!
~ Gretchen T., Bel Air, MD
Sara you did an excellent job...it was easy as pie getting on and off the ship. Sara Perkins is the bomb....She made our cruise experience so easy all we had to do was just walk on the ship and she took care of everything else. Word to the wise...when departing the ship get a baggage handler to carry your bags for you. This way you don’t have to wait in the long custom lines while they check your luggage.
~ Adrian W., North Myrtle Beach, SC
You have been awesome with our group travel needs and would definitely refer you! Thanks for taking care of this crew! I have got to say, the trip to Mexico by far was the BEST trip ever, we LOVED the resort and really LOVED the price.
~Susan A. B., Bel Air, MD
Sara Perkins is always a pleasure to work with for our vacations.
~ Angela K., Nottingham, MD
My husband and I had the time of our lives. Our Vacation Specialist, Sue Riecke, sent us away with very detailed information. The vacation resort exceeded all of our expectations and we can’t wait to go back again!
My vacation specialist was very patient with us throughout our vacation planning phase. We changed our destination a few times but she never gave up on us. She provided us with very detailed information regarding our vacation and even called the night before our departure to make sure we were all set to go.
~ Carol S., Pikesville, MD
Accolades to Sara Perkins for her exemplary assistance. Her professionalism, personable manner, attention to detail and helpful advice enabled us to enjoy a vacation that was perfect in every way. This adventure was delightful -- beyond expectations!
~ David S., Havre De Grace, MD
Carole is outstanding and so patient with large groups!
I am a planner - I like organizing things - I am a do it myself kind of person because I want to make sure everything is just right. So, I don’t usually give up control. But, having Carole at Dream Vacations to help with options and details for our large group travel is invaluable. She is detail oriented, responsive and a fabulous resource. She makes travel planning much easier. Thank you, Carole.
~ Kimberly C., Perry Hall, MD
Sue Riecke was a very helpful and great agent. She provided us with everything we needed and we couldn’t have had a better honeymoon!
~ Garry L., Jr
"The Alaska packing and travel tips from Carole Novak were especially helpful as we also did a land excursion before our cruise. Her helpful hints were especially useful in planning what to take, what to do and where to go while there. The trip is way up near the top of our list of "best vacations ever" and I would definitely recommend Carole to friends planning to cruise or travel."
~ Bobbi P.
"Beth was GREAT!! We had some issues with one of our travel partners at the last minute, but Beth worked it out. I am still talking about my experience!! I am recommending Beth to friends and family, she REALLY worked with my group and I am very appreciative of her professionalism, calmness and customer service. She is a great asset to CruiseOne. I can’t wait to go on my next trip and I will use Beth to get me there."
~ Jeanene F.
"Amazing ship. Staff was very cordial. Loved our waiter and assistant waiter, Boney and Alexander. Desmond, the young man that took care of our cabin was also excellent. The ship was a bit overwhelming at first as it is so big but it was just wonderful. I would recommend that people always check all the restaurants available to eat. If you just go to the Windjammer all the time you may have to wait as there are so many people on the ship. However, there are a lot of great options for lunch and breakfast in the ship without any added cost. People just have to be aware of where they are and go there instead. Carole, you were fantastic! Thank you for being such a phenomenal cruise specialist."
~ Liz L. about the ALLURE OF THE SEAS
"My wife and I sail Celebrity as it is a good match for our likes and what we want to do. We have tried two other Cruise Lines and have always come back to Celebrity as it fits us so well. Their new Solstice Class is a perfect ship for us with the space and the amenities that it offers. While we have cruised several times, I do like the help/hand holding that I get from CruiseOne and Sara Perkins.
~ Chuck T.
"We have "Sailed with Sara" many times over the last 10 years. Whether we have planned the trip well in advance or within 3 weeks of the sail date, Sara has helped us every step of the way. Sara and her team are experienced. They know the cruise lines and have sailed on most of the ships. If this is your first time cruising, tell Sara what you want to do on your vacation. She will offer suggestions from first-hand knowledge to match you to the ship that will provide you with that perfect vacation. Sara and her team will answer all your questions. As your cruise date approaches they will send out email reminders. All of your cruise arrangements can be done over the phone and by email when it is convenient for you. It just doesn’t get any easier. If you are thinking about a cruise, whether it’s your first cruise or your 50th, give Sara and her team a call."
~ Liz & Hans J.
"From our very first cruise in 2006 until now, we have had a good relationship with CruiseOne. Even a transition in Franchise ownership years ago appeared seamless. The only noticeable difference was a change to the names behind the operations and not in the level of detail provided in our vacation planning.
Sara and her team maintained professionalism and continued to personalize the time and attention dedicated to customer support. We always knew they were carefully working every arrangement of our trip(s) on our behalf and with our best interests in mind; it was evident to our family every step of the way. Our memories will forever be cherished because of their commendable efforts."
~ the D. Family
"We can’t say enough wonderful things about our experiences with Carole at CruiseOne. From the moment we contacted her about our wishes for a destination wedding to the moment we said, "I do" she was there for us making sure every detail was perfect. We gave her a price range we could afford, what we wanted from our trip and she came back with multiple options for us to review. We could have never planned and executed such a flawless "weddingmoon" without her help. We had 12 people coming from various states to our Jamaican wedding and she was happy to help us get them all there. She even helped with all the wedding details along with the coordinator at the resort in Jamaica. We highly recommend Carole at CruiseOne if you want someone you can count on to make your trip an experience of a lifetime! We will cherish our wedding and vacation memories forever. Thank you, Carole!"
~ Rebecca & Joseph P.
"Great Results, Personable, High Integrity. I have booked two cruises with Carole and she did a great job making sure everything was taken care of and that we got the best price we could for our trips. In fact, she even got us a rate discount the day before final payment was due that saved us over $600! Since our last sailing she has kept me informed on the current deals and makes sure I know what options are available for my next vacation. When it comes time to book again, I will DEFINITELY book through Carole again."
~ Rahul K.